{"id":2105,"date":"2021-03-24T07:25:45","date_gmt":"2021-03-24T07:25:45","guid":{"rendered":"http:\/\/localhost\/nuss\/?page_id=235"},"modified":"2026-03-09T07:44:12","modified_gmt":"2026-03-09T07:44:12","slug":"faqs","status":"publish","type":"page","link":"https:\/\/innogohotelshenzhen.com\/fr\/faqs\/","title":{"rendered":"Faqs"},"content":{"rendered":"
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Below, you will find a list of the questions most frequently asked by our guests.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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FAQ'S<\/h4>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t
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Questions & Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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Location & Accessibility<\/span><\/strong><\/h2>

1. <\/span>Where is Innogo Hotel Shenzhen (LuoHu Port) located?<\/span><\/strong><\/h3>
The hotel is located at <\/span>1er au 5\u00e8me \u00e9tages, pavillon Huizhan, n\u00b0 1008 Jianshe Road, district de Luohu, Shenzhen, Guangdong, Chine<\/span><\/strong>. It sits in the heart of Shenzhen’s bustling Luohu District, making it ideal for both business and leisure travelers.<\/span><\/div>
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2. <\/span>How far is the hotel from Luohu Port?<\/span><\/strong><\/h3>
Innogo Hotel is approximately <\/span>\u00c0 0,66 km du port de Luohu<\/span><\/strong>, just a 5-10 minute walk. This makes it extremely convenient for travelers planning day trips to Hong Kong.<\/span><\/div>
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3. <\/span>Is the hotel near any metro stations?<\/span><\/strong><\/h3>
Yes! The hotel is located just <\/span>\u00c0 100 m\u00e8tres des lignes 1 et 9 du m\u00e9tro<\/span><\/strong>, providing easy access to all major areas of Shenzhen. Shenzhen Railway Station is also only 560 meters away.<\/span><\/div>
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4. <\/span>How far is the hotel from Shenzhen Bao’an International Airport?<\/span><\/strong><\/h3>
The hotel is approximately <\/span>38.3km from Shenzhen Bao’an International Airport<\/span><\/strong>, which translates to about 45-60 minutes by car or taxi, depending on traffic conditions.<\/span><\/div>
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5. <\/span>What attractions are nearby the hotel?<\/span><\/strong><\/h3>
Popular nearby attractions include <\/span>Dongmen Pedestrian Street (1.1km)<\/span><\/strong>, Shenzhen Railway Station (560m), and numerous shopping and dining options in the Luohu District. The location is perfect for exploring Shenzhen’s cultural and commercial landmarks.<\/span><\/div>
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Rooms & Amenities<\/span><\/strong><\/h2>

6. <\/span>How many rooms does the hotel have?<\/span><\/strong><\/h3>
Innogo Hotel features <\/span>94 chambres d'h\u00f4tes au design unique<\/span><\/strong> spanning floors 2-6, with room sizes ranging from 18-40m\u00b2. Each room blends industrial style with modern business aesthetics.<\/span><\/div>
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7. <\/span>What types of rooms are available?<\/span><\/strong><\/h3>
Room options include:<\/span><\/div>
  • Superior Queen Rooms<\/span><\/li>
  • Movie Queen Rooms (with tatami and XGIMI Video VIP)<\/span><\/li>
  • Connecting Rooms (ideal for families)<\/span><\/li>
  • Superior City Family Rooms (with Tencent Video VIP)<\/span><\/li><\/ul>
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    8. <\/span>What amenities are included in the rooms?<\/span><\/strong><\/h3>
    All rooms feature:<\/span><\/div>
    • Internationally renowned <\/span>matelas SINOMAX<\/span><\/strong><\/li>
    • Wi-Fi haut d\u00e9bit gratuit<\/span><\/li>
    • Air conditioning<\/span><\/li>
    • Private bathrooms with separate wet\/dry areas<\/span><\/li>
    • Refrigerators and minibars<\/span><\/li>
    • Disposable toiletries<\/span><\/li>
    • Service robot delivery access<\/span><\/li><\/ul>
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      9. <\/span>Are the rooms suitable for families?<\/span><\/strong><\/h3>
      Yes! The hotel offers <\/span>Chambres communicantes et chambres familiales sup\u00e9rieures de ville<\/span><\/strong>. Children under 17 stay free without an extra bed, and the hotel provides children’s slippers, toothbrushes, and a free playground.<\/span><\/div>
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      10. <\/span>Is Wi-Fi available throughout the hotel?<\/span><\/strong><\/h3>
      Yes, <\/span>free Wi-Fi is available throughout the entire property<\/span><\/strong>, including all guest rooms, the lobby, and common areas.<\/span><\/div>
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      Dining & Food<\/span><\/strong><\/h2>

      11. <\/span>Does the hotel have a restaurant?<\/span><\/strong><\/h3>
      Yes, the hotel features the <\/span>Restaurant INNO DELI<\/span><\/strong> on-site, serving diverse cuisines throughout the day. There’s also a <\/span>Bar du hall<\/span><\/strong> for evening drinks and relaxation.<\/span><\/div>
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      12. <\/span>What are the breakfast hours and options?<\/span><\/strong><\/h3>
      Breakfast is served from <\/span>07:00-10:00<\/span><\/strong> daily. The multi-cultural buffet includes Western, Chinese, Asian, and Vegetarian options. Children under 5 eat free.<\/span><\/div>
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      13. <\/span>Is room service available?<\/span><\/strong><\/h3>
      Yes, room service is available for in-room dining comfort. Food deliveries are conveniently brought up by <\/span>robots de service<\/span><\/strong>, adding a modern touch to your dining experience.<\/span><\/div>
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      14. <\/span>Can I get coffee at the hotel?<\/span><\/strong><\/h3>
      Absolutely! Guests can enjoy <\/span>caf\u00e9 am\u00e9ricain fra\u00eechement moulu<\/span><\/strong> from the <\/span>Station d'approvisionnement des h\u00e9ros de Hero Bread<\/span><\/strong> located in the Shared Art Lobby.<\/span><\/div>
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      Services & Facilities<\/span><\/strong><\/h2>

      15. <\/span>What are the check-in and check-out times?<\/span><\/strong><\/h3>
      • Check-in:<\/span><\/strong> 14h00 (14h00)<\/span><\/li>
      • Check-out:<\/span><\/strong> 12:00 (12:00 PM) Express check-in\/check-out services are available for added convenience.<\/span><\/li><\/ul>
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        16. <\/span>Is parking available at the hotel?<\/span><\/strong><\/h3>
        Yes, <\/span>free parking is available<\/span><\/strong> on-site, which is a rare and valuable amenity in central Shenzhen.<\/span><\/div>
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        17. <\/span>Does the hotel offer luggage storage?<\/span><\/strong><\/h3>
        Yes, <\/span>free luggage storage<\/span><\/strong> is available at the front desk, perfect for guests who arrive early or depart late.<\/span><\/div>
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        18. <\/span>What business services are available?<\/span><\/strong><\/h3>
        Business travelers can access:<\/span><\/div>
        • Fax\/copying services<\/span><\/li>
        • Postal services<\/span><\/li>
        • Executive floors<\/span><\/li>
        • Assistance \u00e0 la r\u00e9ception 24h\/24 et 7j\/7<\/span><\/li>
        • Translation tools<\/span><\/li><\/ul>
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          19. <\/span>Is the hotel family-friendly?<\/span><\/strong><\/h3>
          Yes! Family-friendly features include:<\/span><\/div>
          • Aire de jeux gratuite<\/span><\/li>
          • Pantoufles et brosses \u00e0 dents pour enfants<\/span><\/li>
          • Family room options<\/span><\/li>
          • Children under 17 stay free (without extra bed)<\/span><\/li>
          • Les enfants de moins de 5 ans b\u00e9n\u00e9ficient d'un petit-d\u00e9jeuner gratuit<\/span><\/li><\/ul>
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            20. <\/span>What is the hotel’s contact information?<\/span><\/strong><\/h3>
            • T\u00e9l\u00e9phone:<\/span><\/strong> +86-19925192735<\/span><\/li>
            • Rating:<\/span><\/strong> 9.5\/10 (based on 8,898+ guest reviews on Trip.com)<\/span><\/li>
            • Opened:<\/span><\/strong> 2019<\/span><\/li><\/ul>
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              Bonus Tips for Guests<\/span><\/strong><\/h2>
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              Tip<\/span><\/div><\/th>
              D\u00e9tails<\/span><\/div><\/th><\/tr><\/thead>
              Best Rooms for Quiet<\/span><\/strong><\/div><\/td>
              Request rooms on floors 5-6, away from street-facing windows<\/span><\/div><\/td><\/tr>
              Peak Season Booking<\/span><\/strong><\/div><\/td>
              Book early during Chinese New Year and holidays for better rates<\/span><\/div><\/td><\/tr>
              Hong Kong Day Trips<\/span><\/strong><\/div><\/td>
              Perfect location for concert-goers and cross-border travelers<\/span><\/div><\/td><\/tr>
              Unique Experience<\/span><\/strong><\/div><\/td>
              Try the service robot delivery and explore the Shared Art Lobby<\/span><\/div><\/td><\/tr>
              Value Add<\/span><\/strong><\/div><\/td>
              Take advantage of free parking, Wi-Fi, and luggage storage<\/span><\/div><\/td><\/tr><\/tbody><\/table><\/div><\/div>
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              Have more questions? Contact Innogo Hotel Shenzhen directly at +86-19925192735 or visit their Trip.com page for the latest updates and availability.<\/span><\/em><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

              Below, you will find a list of the questions most frequently asked by our guests. FAQ’S Questions & Answers Location & Accessibility 1. Where is Innogo Hotel Shenzhen (LuoHu Port) located? The hotel is located at 1st-5th Floors, Huizhan Pavilion, No. 1008 Jianshe Road, Luohu District, Shenzhen, Guangdong, China. It sits in the heart of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2105","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/innogohotelshenzhen.com\/fr\/wp-json\/wp\/v2\/pages\/2105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/innogohotelshenzhen.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/innogohotelshenzhen.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/innogohotelshenzhen.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/innogohotelshenzhen.com\/fr\/wp-json\/wp\/v2\/comments?post=2105"}],"version-history":[{"count":0,"href":"https:\/\/innogohotelshenzhen.com\/fr\/wp-json\/wp\/v2\/pages\/2105\/revisions"}],"wp:attachment":[{"href":"https:\/\/innogohotelshenzhen.com\/fr\/wp-json\/wp\/v2\/media?parent=2105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}